Refund Policy

If you change your about taking any of our courses, you can get a full refund, minus a €100 admin fee, up to 14 days before the start of the course.

If the course does not run due to low enrollment, all payees will receive 100% of their money back no later than 30 days after the date of the course.

If the course is cancelled by 343 Labs for any of the following reasons: conflict, natural disasters and other acts of God, all payees will receive 100% of their money back no later than 30 days after the start date of the course.

If the course is cancelled by the 343 Labs because the unavailability, illness or death of the presenter/faculty member, all payees will receive 100% of their money back no later than 30 days after the start date of the course.

Workshop refund policy: Full refund, minus a €50 admin fee up to 30 days before the start of the workshop, 75% up to 14 days before the start of the workshop, and 50% within 14 days before the beginning of the workshop. No refunds possible from the day the workshop starts. All refund requests must be made via email to hello@343labs.com, and must pay the €50 admin fee, and can take up to 30 days to process.

Private Class refund policy: Full refund, minus a €50 admin fee up to 7 days before the start of the first class. Requests made within 7 days before the beginning of the first class and before the beginning of the second class will receive a 50% refund minus a €50 admin fee. Any refund requests made after the beginning of the second class are non-refundable. All refund requests must be made via email to hello@343labs.com, and must pay the €50 admin fee, and can take up to 30 days to process.

PLEASE NOTE: Any courses that have been discounted through promotions of any sort cannot be refunded. This does not include Early Bird discounts or discounts received through award points. All courses can be transferred to another person upon request, for a fee of $200. All courses, including courses purchased as part or a Bundle, must be used within one year of purchase.